Shipping Policy
This Shipping Policy applies to all purchases made through Para Eyewear (hereafter referred to as "the Website"). The Website is owned and operated by ParaMary BV ("we," "us," or "our"). By making a purchase through our Website, you agree to the terms of this Shipping Policy.
Shipping Destinations Please note that certain products may be restricted from shipping to specific destinations due to local regulations or logistical constraints.
Shipping Methods and Costs Shipping costs are calculated based on the weight, dimensions, and destination of the order. Available shipping methods and their associated costs will be displayed at checkout. All shipping costs are non-refundable unless otherwise stated in our Return Policy.
Order Processing Time Orders are typically processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation email. We will notify you if there are any delays in processing your order.
Delivery Timeframes Delivery timeframes vary depending on the shipping method selected and the destination of the order. Estimated delivery times are provided at checkout. Please note that these are estimates and not guarantees. We are not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control.
Tracking Your Order Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment through the carrier's website.
International Shipping For international orders, you are responsible for ensuring that the products can be legally imported into your country. International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are your responsibility and must be paid by you upon receipt of the shipment. We have no control over these charges and cannot predict their amount. Please contact your local customs office for more information.
Address Accuracy Please ensure that all shipping information is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by you. If an order is returned to us due to an incorrect or incomplete address, you will be responsible for the cost of reshipping the order to the correct address.
Lost or Stolen Packages We are not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. If your tracking information shows that your package has been delivered and you have not received it, please contact the carrier directly to file a claim. We will assist you to the best of our ability, but the resolution of the issue is ultimately the responsibility of the carrier.
Damaged Packages If your order arrives damaged, please contact us immediately at contact@paraeyewear.com with details of the damage and photographic evidence. We will work with you to resolve the issue and may provide a replacement or refund at our discretion. Damage claims must be reported within 5 days of receipt of the package.
Order Cancellations Orders cannot be canceled once they have been processed and shipped. If you wish to cancel an order before it has been processed, please contact us as soon as possible at contact@paraeyewear.com. We will do our best to accommodate your request, but we cannot guarantee that the order will be canceled in time.
Changes to the Shipping Policy We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the new Shipping Policy.
By making a purchase on our Website, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.